Terms & Conditions

1. Acceptance of Terms

By accessing or using the India Repair Hub website and/or availing our home appliance repair services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

These terms apply to all users, customers, and visitors of our website and services, Uttar Pradesh, India.

2. Services Offered

India Repair Hub provides home appliance repair and maintenance services, including but not limited to:

• LED home appliance repair (backlight, panel, circuit board issues)
• LCD home appliance repair and troubleshooting
• Smart home appliance repair (software, Wi-Fi, hardware)
• Screen replacement for all appliance models
• Power supply and motherboard repair
• Display and sound issue diagnosis and repair

We provide doorstep repair services across the city. The availability of specific services may vary based on the appliance model, issue complexity, and parts availability.

3. Service Booking & Scheduling

• Services can be booked by calling +919120992012, via WhatsApp, or through our website contact form.
• We aim to provide same-day service; however, scheduling depends on technician availability and your location with.
• You must provide accurate information including your name, address, phone number, and appliance details when booking a service.
• Someone (above 18 years) must be present at the premises during the scheduled service visit.

4. Pricing & Payment

• Inspection Fee: A nominal inspection/visiting charge may apply, which will be communicated at the time of booking.
• Cost Estimate: After diagnosing the issue, our technician will provide a detailed cost estimate before proceeding with the repair.
• No Hidden Charges: The final price includes labour and parts. No additional charges will be applied beyond the agreed estimate.
• Approval Required: Repair work will only proceed after you approve the quoted price. You may decline the repair at the diagnosis stage.
• Payment: Payment is due upon completion of the repair. We accept cash, UPI, and digital payment methods.

5. Warranty on Repairs

• All repairs performed by India Repair Hub come with a service warranty.
• The warranty period and coverage depend on the type of repair and parts used, and will be communicated before the repair begins.
• The warranty covers the same issue that was repaired. It does not cover new or different problems, physical damage, power surges, or water damage.
• Warranty is void if the appliance is tampered with by another technician or service provider after our repair.
• To claim warranty, contact us with your service receipt/details within the warranty period.

6. Customer Responsibilities

• Provide accurate and complete information about the appliance issue at the time of booking.
• Ensure the appliance is accessible and in a safe working environment for the technician.
• Be present (or have an authorized adult representative) during the repair visit.
• Make timely payment upon completion of the repair service.
• Report any dissatisfaction with the service within 48 hours of completion.

7. Limitation of Liability

• India Repair Hub will not be liable for any pre-existing damage, defects, or issues not related to the repair performed.
• We are not responsible for data loss, software corruption, or app-related issues unless specifically part of the repair scope.
• Our maximum liability for any claim related to our services shall not exceed the amount paid by you for that specific repair.
• We are not liable for delays caused by unavailability of parts, force majeure events, or circumstances beyond our control.

8. Parts & Components

• We use quality replacement parts for all repairs. Original (OEM) parts may be used when available and feasible.
• If original parts are not available, compatible high-quality alternatives will be used, and you will be informed accordingly.
• Replaced parts become the property of India Repair Hub unless you request to retain them at the time of repair.

9. Cancellation & Rescheduling

• You may cancel or reschedule a service appointment by contacting us at least 2 hours before the scheduled visit.
• If a technician has already been dispatched and you cancel upon arrival, a nominal visiting charge may apply.
• India Repair Hub reserves the right to cancel or reschedule appointments due to unforeseen circumstances, in which case we will notify you promptly.

10. Brand Disclaimer

11. Website Usage

• The content on this website is provided for general information purposes and to facilitate service bookings.
• We reserve the right to modify, update, or remove website content at any time without prior notice.
• You may not reproduce, distribute, or use any content from this website without our written consent.
• We are not responsible for any technical issues, downtime, or errors on the website.

12. Governing Law & Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts in Uttar Pradesh, India.

13. Changes to Terms

India Repair Hub reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective upon posting on this page with an updated "Last Updated" date. Continued use of our services constitutes acceptance of the modified terms.